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Corporate Central Credit Union Leverages the Cloud for Industry-Leading Business Resiliency

MUSKEGO, Wis. – February 21, 2018 – Corporate Central Credit Union recently conducted a business continuity test to ensure consistent delivery of high quality member service in the face of business disruptions. The test simulated a major snowstorm that prevented employees from traveling to the organization’s primary or backup location. Testing results proved business systems were resilient to business disruption. All member needs were handled securely and seamlessly using cloud-based communications and technology.

“We continually test Corporate Central’s systems, partners and vendors because our top priority is serving our members—regardless of the disruption that may occur,” said Chris Felton, Corporate Central President/CEO. “This exercise examined our business resiliency, and we’re proud to report the test was a success.”

During the mock snowstorm, the entire organization conducted business from home. Staff used innovative technology solutions—facilitated by Corporate Central’s technology CUSO, Emergifi—to continuously deliver member services including cash, ACH, investments, funds transfer, lending, safekeeping, item processing and wire services throughout the disruption event. Cloud-based communications, applications and security systems successfully eliminated physical location restrictions.

“Throughout this disaster recovery exercise, our team utilized the same technology solutions that Emergifi offers to Corporate Central members,” said Gregg Tushaus, Emergifi President and Corporate Central SVP/Chief Information Officer. “With access to our systems in the cloud, we were able to serve our members’ needs seamlessly.”

Emergifi has spearheaded Corporate Central’s digital transformation and cloud migration initiatives, building business operations resiliency for the organization and its members.

“We value the trust our members place in us. We are committed to preparedness and prevention. Test by test, we will continue our efforts to provide members secure, resilient, efficient, and flexible service from anywhere, at any time, and from any device,” Felton said.

Beyond business resiliency, Corporate Central is leveraging digital transformation and cloud migration for more dynamic, flexible and agile business. Learn more about credit union business resiliency services at emergifi.com.

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Corporate Central Credit Union
6262 South Lowell Place, Muskego, WI 53150
Phone: (800) 242-4747 | Fax: (414) 427-3700
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