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    December 2019

    A Note From Chris

    With the end of 2019 in sight, we want to take the time to thank you for the trust you have placed in us and in the relationships that we have built with you. We hope you and your families all find joy, love, peace, and warm memories this holiday season. From all of us at Corporate Central, we wish you a very Merry Christmas and a Happy New Year filled with success, happiness, and good health.

    Best wishes,

    Chris's Signature

    Chris Felton

    What’s Trending?

    Facebook recently rolled out a new payment system.

    On November 12, Facebook announced that it is introducing Facebook Pay, a payment system that is designed to facilitate payments across Facebook, Messenger, Instagram, and WhatsApp. Deborah Liu, VP, Marketplace & Commerce at Facebook said, “People already use payments across our apps to shop, donate to causes, and send money to each other. Facebook Pay will make these transactions easier while continuing to ensure payment information is secure and protected.”

    Read the Article

    Technology Solutions

    Is your credit union in need of software development services?

    Credit unions are investing in software and technologies. One issue is integrating various applications and systems. Emergifi develops software that securely integrates disparate banking applications. Credit unions can deliver consistent experiences across channels, and leverage data for analytics (i.e. marketing, fraud detection). Software development applications may include data warehouses, reporting, and business intelligence.


    Integration improves productivity, automates business processes, and normalizes data so you can deliver a better experience for your members. Emergifi develops APIs or services for both internal development teams and external fintechs to offer innovative solutions.

    Emergifi enhances and integrates applications - core platforms, account opening applications, digital banking applications, contact center solutions, teller systems, remote deposit capture, payments, imaging platforms, eStatement providers, debit and credit card networks, shared branching networks, loan origination, loan servicing, credit bureaus, funds transfer, bill pay platforms, marketing, and CRM.

    Custom Software Development

    Emergifi has a team of professional developers dedicated to your success. Emergifi custom software development is designed to provide credit unions customized capabilities and enhancements not traditionally available from core processors.

    If you have questions about our Software Development services, contact us.

    Learn More About Software Development Services

    Employee Benefit Resources

    23% - Why is this number so important?

    That’s the difference in average Per Employee Per Year (PEPY) medical insurance costs of a credit union employee compared to the national average of an employee outside of the credit union movement. Through analytic claims data research of the nearly 7,000 lives insured through I-Care, we determined that the average PEPY cost for a credit union employee is $9,684 compared to the average $12,605 PEPY cost of other employees. Statistics show that healthier credit union employees deserve lower health insurance premiums and I-Care is leading the way to help credit unions negotiate better insurance options with enhanced benefit offerings. To learn more about I-Care’s collaborative employee benefit solutions, visit InterLutionsCUSO.com.

    Learn More About I-Care

    Financial Services Consulting

    This time, things will be different.

    QuantyPhi recently released a new whitepaper titled, “This Time, Things will be Different.” In the paper, Daniel McIntyre, Vice President Investment Services, discusses how pools of Small Business Administration loans can seem lucrative at first glance, but upon further inspection can create severe underperformance to credit union balance sheets. Specific examples of how improper analysis can lead to unfortunate choices are highlighted throughout the paper.

    A webinar to augment the whitepaper will be held on Wednesday, December 18 at 2:00 p.m. CT. See how a little due diligence can go a long way after learning about the features that put these securities near the top of the value list and those that flash warning signs for potential buyers. Register now.

    Did you miss QuantyPhi’s November webinar about loan participations? Our partner, LoanStreet, presented about loan participation basics, the types of loans available, and showed what kinds of loans are trading in the secondary marketplace. Access the recorded webinar here.

    Read the Whitepaper

    Did You Know?

    Wearable technology monitors and trackers help motivate and educate – and that’s pretty cool.

    Did you know that wearing tech devices that count your daily steps, record your heart rate, monitor your blood pressure, determine calories burned, calculate your respiratory rate, and even perform Electrocardiograms (ECG) are saving lives and helping to lessen the rising rates of health insurance?

    Research reports from various industry groups indicate that wearable monitors and smart watches can provide data back to physicians and related insurance companies. In turn, the data is used to help professionally evaluate your personal wellbeing and even provide data analytics to help researchers gather new insights into Parkinson’s Disease, as well as alerting those who are experiencing atrial fibrillation. Amazing!

    Wearing these devices has gone completely mainstream and usage has increased from 9% to 33% over the last four years alone. 75% of users agree that wearables help them engage with their own healthcare needs and to keep them motivated.

    In the big corporate picture, wearing monitoring devices is dramatically influencing the decisions of insurers, health providers, and companies to take advantage of the benefits of wearable health monitoring devices and keeping employees healthier. A healthier corporate culture is shown to reduce employee turnover and employers who offer five or more well-being best practices had an average turnover rate of 18%, compared to 29% for those that offer two or fewer.

    Learn More About Wearable Health Technology

    Credit Unions Connect

    Stories that exemplify the movement

    Riverfork Federal Credit Union receives recognition for social responsibility project.

    Piles of donations and desserts for the bake sale

    Please join us in congratulating Riverfork Federal Credit Union in Grand Forks, ND. They were announced as the first-place winners of the Dora Maxwell Award at the national level. Their entry was focused on a project they did for a local cancer care center. Read all about it here

    Superior Choice Credit Union employee chosen as Ambassador Volunteer of the Year.

    Julie Lupa receiving the Ambassador Volunteer of the Year award

    Julie Lupa, a Mortgage Originator at Superior Choice Credit Union in Superior, WI, was chosen to receive the Hermantown Area Chamber of Commerce Ambassador Volunteer of the Year award at their Annual Meeting. As the award recipient, Julie was able to donate $500 to a charity of her choice and she chose Animal Allies Humane Society in Duluth, MN. Congratulations, Julie!

    Read More Credit Union Stories

    Our Community

    Corporate Central is gearing up for the annual Christmas with the Vets show.

    Corporate Central has been working hard stuffing 180 stockings with candy and trinkets to ensure every vet that attends this year’s Christmas with the Vets show will receive one. In addition to the stockings, employees donated articles of clothing and personal necessities as well as cash donations totaling $415. A few Corporate Central staff members will be volunteering at this years’ show to help where needed. Corporate Central has been a proud supporter of this event since 2016.

    Corporate Central employees holding stuffed stockings with Doc for Christmas with the Vets

    The Story

    Jeff “Doc” Dentice, who served as an Army medic in Vietnam, and his friend Mike Lango, a Vietnam Vet Marine, decided to throw a holiday party for their fellow Veterans on a winter day in 1988. Little did they know that party was the start of something so much bigger. This year, Doc will be hosting the 32nd Annual Christmas with the Vets show.

    Learn More About Our Community

    What’s New and Who’s Who

    Corporate Central expanded our IT team to include a second Associate System Engineer.

    Jeff Phromkharanourak

    We are very excited to welcome Jeff Phromkharanourak to our team! Jeff leverages technology to improve the financial wellness of our members. He is responsible for installing, migrating, and supporting services for cloud solutions, and he identifies business and technical requirements to provide recommendations for solutions that will address member needs. Jeff’s background in information technology originated at a local law firm supporting their help desk. Prior to that, he migrated to support stock trading, environmental renewal of onsite computers and mobile devices. His experiences range from hardware support, computer repairs in procurement, and managing computer life cycles.

    Jeff has an associate’s degree in Information Technology – Networking from Milwaukee Area Technical College and a bachelor’s degree in Information Science and Technology from Milwaukee School of Engineering. When he is not in the office, Jeff enjoys spending time with family and friends.

    Michael Baumann joined our team as a Member Services Representative.

    Michael Baumann

    We are also proud to announce that Michael Baumann has joined our team! Michael is responsible for providing superior member service and assisting members with questions related to products and services and serves as a liaison between members and staff to facilitate proactive relationship development. Michael has prior credit union experience, working for Park City Credit Union as a Youth Apprentice and serving three internships with the credit union throughout his college career. Additionally, he has former experience with a computer software company. Outside of work, Michael enjoys watching sports he formerly enjoyed playing including hockey, soccer, football, and baseball. His favorite professional teams are the Minnesota Wild, Green Bay Packers, and Milwaukee Brewers. In his free time, he enjoys bear, deer, and turkey hunting, as well as fishing for walleye and bluegill. In the summer, you can find him relaxing at his family’s permanent campsite in Minocqua, WI.

    Learn More About Our Team

    Wild Adventures with Leo

    Leo got wild about marketing at our first ever Digital Marketing Forum.

    Leo with Corporate Central's Business Development team and Matt Davis, representing gameFI

    Leo recently joined 55 other credit union professionals from the Midwest at The Kalahari Resorts in Wisconsin Dells for Corporate Central’s first ever Digital Marketing Forum. Speakers covered topics including social listening and online brand reputation, mobile marketing strategies, paid search advertising strategies (geofencing, digital display, and online video/radio), digital storytelling, and gamification.

Upcoming Events

Monday Market Monitor

1/1/0001 12:00 AM Central Time (CST) | Conference Call

The Monday Market Monitor is a weekly conference call geared toward credit union investment managers. It will provide up-to-date economic highlights, yield curve analysis, investment product recommendations, and a forecast for the upcoming week.

The Wisconsin Credit Union League's Compliance Courier Session 4

9/30/2020 1:00 PM - 9/30/2020 2:15 PM Central Time (CST) | Online

The Wisconsin Credit Union League's compliance experts will present the latest information and end each session with Q&A and discussion. This virtual roundtable experience gives you the connection to ongoing news, compliance tips, and will keep you at the forefront of changes during our current times.

2020 Economic Outlook Conference

Tuesday, October 13, 2020, All Day Central Time (CST) | Virtual Conference

The Economic Outlook Conference will be held on Tuesday, October 13 and Wednesday, October 14 virtually.

The Wisconsin Credit Union League's Compliance Courier Session 5

10/21/2020 1:00 PM - 10/21/2020 2:15 PM Central Time (CST) | Online

The Wisconsin Credit Union League's compliance experts will present the latest information and end each session with Q&A and discussion. This virtual roundtable experience gives you the connection to ongoing news, compliance tips, and will keep you at the forefront of changes during our current times.

Do We Need an ALM Validation?

10/21/2020 2:00 PM - 10/21/2020 2:30 PM Central Time (CST) | Webinar

Join QuantyPhi for our next 30-minute monthly webinar where we will discuss specific situations in which a credit union would need or greatly benefit from an independent, third-party ALM validation.

Holder in Due Course (HIDC) and the Remote Deposit Capture (RDC) Indemnity

11/17/2020 10:00 AM - 11/17/2020 11:00 AM Central Time (CST) | Webinar

Join Corporate Central and ECCHO for this 60-minute webinar where we will review the terms of being an HIDC, and discuss how that legal status has consequences when RDC indemnity claims are resolved.

The Wisconsin Credit Union League's Compliance Courier Session 6

12/2/2020 1:00 PM - 12/2/2020 2:15 PM Central Time (CST) | Online

The Wisconsin Credit Union League's compliance experts will present the latest information and end each session with Q&A and discussion. This virtual roundtable experience gives you the connection to ongoing news, compliance tips, and will keep you at the forefront of changes during our current times.

2021 Virtual Digital Marketing Forum

Tuesday, February 9, 2021, All Day Central Time (CST) | Virtual Conference

The 2021 Digital Marketing Forum will be held on Tuesday, February 9, Wednesday, February 10, and Thursday, February 11, virtually.

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Corporate Central Credit Union
6262 South Lowell Place, Muskego, WI 53150
Phone: (800) 242-4747 | Fax: (414) 427-3700
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