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    February 2018

    A Note from Chris

    All of us can think of people we know and people we work with that make our lives richer. People that are mentors, people that make us smile, people that we love to be around. John Rice is one of those people. John has been working in the credit union industry for nearly 39 years, and we’re honored that he chose to end his credit union career working at Corporate Central as our Vice President Strategic Initiatives. Twenty-eight years ago, John was the CEO of a Milwaukee area credit union and opened up his shop to a credit union newbie from then Wisconsin Corporate Central Credit Union (yours truly) and taught me everything I know about credit unions!

    While his long career and success in delivering on the credit union mission defines his involvement in the movement, the measure of John Rice, the man, is his character. John cares. John is a wonderful person. John is my friend – and he always will be.

    As we say farewell to John, we wish him and his wife Karen the very best in retirement. Now John gets to be a full-time grandpa for his grandson. Thank you, John…career well done!

    “Mr. Credit Union” – John Rice

    Cloud Corporate

    The consistent delivery of high quality member service is top priority at Corporate Central. We continually test our systems, partners and vendors to ensure we’re able to meet member’s needs in the face of business disruptions. On February 7, Corporate Central simulated a major snowstorm that prevented employees from traveling to the organization’s primary or backup location. During the mock snowstorm, the entire organization conducted business from home. Testing results proved business systems were resilient to business disruption. All member needs were handled securely and seamlessly using cloud-based communications and technology. This exercise examined our business resiliency, and we’re proud to report the test was a success! We value the trust you place in us, and we are committed to providing you with secure, resilient, efficient, and flexible service from anywhere, at any time.

    What's New & Who's Who

    Danny McIntyre, Vice President Investment Services celebrated his first anniversary with Corporate Central in February. That's 365 days and a lot of helping our members to be wildly successful! The days fly by for Danny while he’s expanding relationships with credit unions and providing them with support on building their investment portfolios.

    Getting to know...Corporate Central's Danny McIntyre

    1. What's the best knock-knock joke you know? Knock knock. Who's there? Deja. Deja who? Knock knock.
    2. What's the craziest fashion trend you ever rocked? Hands down - leisure suites. For the record, I retired that portion of my wardrobe in 2015.
    3. What was the first concert you ever went to? Alice Cooper - Welcome to My Nightmare
    4. What is a weird fact you happen to know? For some reason, I know the name of the horse that lost its head in the Godfather.
    5. What do you like about working at Corporate Central? It is often said that an organization’s biggest asset is its people. Never have I seen a better example of that than Corporate Central. From top to bottom, everyone is singularly focused on helping members succeed. The positive energy and determination is mixed with the friendly Midwest attitude of the employees. Challenges are embraced with a members first approach that refreshes the soul.

    February also started out with Matt Johnson joining our team as a Financial Strategist where he brings years of experience working with credit unions. Besides making a difference with credit unions, Matt is making a difference at a non-profit organization in Illinois where he serves as a board member for an organization that helps young adults with disabilities. Matt looks at the responsibility as an opportunity to help shape young minds that would normally not have the foundation many of us take for granted. Matt also enjoys spending time in Wisconsin where he asks for recommendations for just about anything like good places to eat and where’s the nearest ‘bubbler?’ So, when you see a new face at Corporate Central – it’s probably Matt!

    Getting to know...Corporate Central's Matt Johnson

    1. What's your most embarrasing moment from your teen years? My attempt at playing football for the school team.
    2. What is your favorite childhood memory? My father taking me to his job - he was a firefighter.
    3. What was the first concert you ever went to? John Mellencamp
    4. What was your first job? What did you like/dislike about it? I worked in the hospital kitchen. The people were great but I had to wear a hair net!
    5. What do you like about working at Corporate Central? I can say with all sincerity that the passion that the employees at Corporate Central have is genuine. The people are warm and engaging. Even in the short time I’ve been here, I’ve experienced service and dedication that is sometimes hard to come by at other institutions. So, in a single word…culture! Grateful to be here!


    On Saturday, February 24, Corporate Central staff and their families gathered at The Rock Snow Park for a fun tubing event! The Fun Committee organized the event (along with other fun events coming up in March) to help raise money for Children's Miracle Network.


    Stephanie Schmidt, Manager Member Services and Malisha Yang, Member Services Representative, recently attended a HYPE (Helping Young Professionals Engage) event in Washington, D.C. in conjunction with the CUNA GAC. This is a special event designed to help young professionals (YPs) effectively interact with federal legislators, regulators and national leaders within the credit union movement.

    They learned:

    • What their participation can help accomplish
    • How past federal legislative efforts have achieved success
    • Who represents Wisconsin in Congress, on what Committees, and their influence on key issues affecting credit unions
    • How to share materials prepared for Capitol Hill visits
    • Which local stories to share that can advance our Activism on key issues
    • What's going on at CUNA GAC to make the most of session options
    • How to leverage the experience to improve local grassroots impact & fundraising

    Did You Know?

    Corporate Central’s financial strategists will work with your credit union to help build an investment portfolio that complements your balance sheet. Our QuantyPhi CUSO can provide analytics to determine balance sheet needs in terms of both income and risk control. Our strategists have access to state of the art analytics to find the investment product that best fits your needs, from CD’s and certificates to mortgage-backed securities. We can help you reach to maximize income without losing sight of risk. For more information, contact Ben Wierzba at (800) 242-4747 x 143.

    *Advisory Services offered through Investment Advisors, a division of ProEquities, Inc., a Registered Investment Advisor. Securities offered through ProEquities, Inc., a Registered Broker/Dealer, and member FINRA and SIPC.  Corporate Central Credit Union is Independent of ProEquities, Inc.

    Credit Unions Connect

    National Wear Red Day took place Friday, February 2, 2018. National Wear Red Day is a day when many people wear red to show their support for the awareness of heart disease. UnitedOne Credit Union staff is no different - they came together to raise funds for the American Heart Associations’ Go Red for Women effort.

    For the last several months, Kohler employees have been working with Kohler Boy Scout Troop 831 on their personal management merit badge! On February 9, all 10 scouts successfully completed their merit badge, which is one of 13 that is required to earn their Eagle Scout award. What a unique way to give back to your community Kohler Credit Union! Your time and talent will not go un-noticed to Boy Scout Troop 831!

    A Great Read

    The Inevitable: Understanding The 12 Technological Forces That Will Shape Our Future
    Much of what will happen in the next thirty years is inevitable, driven by technological trends that are already in motion. In this fascinating, provocative new book, Kevin Kelly provides an optimistic road map for the future, showing how the coming changes in our lives—from virtual reality in the home to an on-demand economy to artificial intelligence embedded in everything we manufacture—can be understood as the result of a few long-term, accelerating forces. Kelly both describes these deep trends—interacting, cognifying, flowing, screening, accessing, sharing, filtering, remixing, tracking, and questioning—and demonstrates how they overlap and are codependent on one another. These larger forces will completely revolutionize the way we buy, work, learn, and communicate with each other. By understanding and embracing them, says Kelly, it will be easier for us to remain on top of the coming wave of changes and to arrange our day-to-day relationships with technology in ways that bring forth maximum benefits. Kelly’s bright, hopeful book will be indispensable to anyone who seeks guidance on where their business, industry, or life is heading—what to invent, where to work, in what to invest, how to better reach customers, and what to begin to put into place—as this new world emerges.

    Our Family of CUSOs

    Gregg Tushaus and Ryan McMillan, of Corporate Central’s technology CUSO, Emergifi, presented disaster recovery best practices at the Wisconsin Credit Union League’s Security Summit on Feb. 21. The inaugural event featured educational sessions that provided credit union-specific insights related to hacking, skimming, cyberattacks, fraud, embezzlement, and a host of other critical security issues.

    “What would you do if your credit union was next to make headlines for a cybersecurity nightmare?” proposed Gregg. In an interactive learning session, Gregg and Ryan used case studies to role play responses to a variety of disruptive scenarios, such as snow emergencies, denial of service attacks, ransomware attacks, building fire, disgruntled IT employees and more. The success of our entire industry depends on each individual credit union’s ability to both prevent and manage cybersecurity breaches.

    To learn more about disaster recovery best practices, and effective utilization of innovative cloud-based technology solutions, contact Gregg or Ryan at Emergifi.

    We’re excited to share the success of our CUSO’s revenue enhancement and cost-reduction solution, CU-Save. This innovative solution has proven to significantly lower payment processing expenses by combining industry-expert contract negotiators with a unique and proprietary benchmarking software.

    The credit union industry has unfortunately experienced an unsettling trend of increasing payment costs coupled with complex and long-term contracts. This trend has placed credit unions in dangerous and costly situations when vendors charge higher than necessary fees. We are here to help! CU-Save helps credit unions answer the following questions with our enhanced data & analytics and consultative experts:

    • Are we getting the most competitive bids from our payment vendors?
    • Is our signing bonus comparable to a similar size credit union or bank?
    • How can we effectively benchmark our payment portfolios?

    With our paid-on-performance pricing strategy, you will not be charged a single penny unless we can demonstrate significant cost-savings.

    To learn how CU-Save has helped your peers, or for a free evaluation of your payment programs, please contact us at InterLutionsCUSO.com.

    ALM Policies and Procedures – Free Webinar

    Policies and procedures are a certainty in the financial institution industry. Federally Insured Credit Unions (FICU) are required by the NCUA to develop and incorporate interest rate risk polices in conjunction with their existing procedures. Credit unions that practice the most current policies and procedures gain a competitive advantage in the industry.

    Developing IRR policies is not an easy task. It requires all levels of the credit union to be involved. The board of directors, senior level management, and all other employees play a crucial role in executing these policies. Proper policies and procedures will allow your credit union to develop proper risk measurement methods that will capture and identify interest rate risk. The end goal is for your ALM policies and procedures to lead your credit union’s decision making. The challenge is to make sure your decision making is in line with your risk results.

    Join the QuantyPhi team on Wednesday, March 21 for a 30-minute educational webinar about the importance of a Policy Review, and how it can improve your credit union. Register at QuantyPhi.com.

Upcoming Events

The Federal Reserve's Faster Payments Initiative

Friday, December 14, 2018 8:00 AM - 5:00 PM Central Time (CST) |

The Federal Reserve wants to hear from you! Please provide your perspective – it is important that the needs of all credit unions, large and small, are provided for and encourage the Federal Reserve to move forward as a key provider of real-time, payment by payment interbank messaging and settlement. The public comment period runs through December 14, 2018.

Monday Market Monitor

Monday, December 17, 2018 3:30 PM - 4:00 PM Central Time (CST) | Conference Call

The Monday Market Monitor is a weekly conference call geared toward credit union investment managers. It will provide up-to-date economic highlights, yield curve analysis, investment product recommendations, and a forecast for the upcoming week.

Town Hall: Merrill

Wednesday, December 19, 2018 10:00 AM - 1:00 PM Central Time (CST) | Merrill, WI

Join Corporate Central and The League for a unique town hall experience. The town hall will give northern credit unions the opportunity to hear the latest from Corporate Central and its family of CUSOs — Emergifi, Interlutions, and QuantyPhi — and from The League, League Services Corp, and Reach Business Lenders LLC.

Loan Profitability Analysis

Wednesday, December 19, 2018 12:00 PM - 12:30 PM Central Time (CST) | Webinar

Join QuantyPhi for this 30-minute educational webinar where we will review an analysis of a loan program and discuss how we can determine just how much we are earning on that program.

State Government Affairs Conference

Thursday, January 24, 2019 8:00 AM - 11:30 AM Central Time (CST) | Madison, WI

Join with over 200 of your credit union peers and be an active participant and influencer on issues directly impacting Wisconsin credit unions. This is your opportunity to represent your credit union and members before lawmakers. Let your voice be heard.

Strategic ALM Conference

Tuesday, March 26, 2019, All Day Central Time (CST) | Corporate Central Credit Union, Muskego, WI

Save the date for our annual Strategic ALM Conference - March 26 and 27, 2019.

Annual Meeting

Thursday, May 9, 2019, All Day Central Time (CST) | Grand Geneva, Lake Geneva, WI

Save the date for our Annual Meeting - May 9, 2019.

Economic Outlook Conference

Thursday, October 10, 2019, All Day Central Time (CST) | The Ingleside Hotel, Pewaukee, WI

Save the date for our annual Economic Outlook Conference - October 10, 2019.

Digital Marketing Forum

Thursday, November 7, 2019, All Day Central Time (CST) | Kalahari, Wisconsin Dells, WI

Save the date for our brand new Digital Marketing Forum - November 6 and 7, 2019.

Our Family of CUSOs

Emergifi Logo Interlutions CUSO Quantify CUSO

Corporate Central Credit Union
6262 South Lowell Place, Muskego, WI 53150
Phone: (800) 242-4747 | Fax: (414) 427-3700
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