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    November 2017

    A Note From Chris

    In the blink of an eye 2017 will be in the rearview mirror and we will all be zeroing in on our initiatives and goals for 2018.  As the holidays usher in the final days of 2017, we want to pause and take measure of all we are thankful for over this past year; and express our heartfelt appreciation for your partnership and support. We thank you for all you do to keep the credit union movement moving forward. We thank you for helping more and more people, every day, live financially-better lives. Your hard work and dedication to the credit union mission of people helping people has made life easier for so many, and we hope you know just how impactful your work has been. We are here to facilitate that work. We are here to help you help your members. Together, we can keep changing the world for good. Thank you!  We wish you and your families a very Merry Christmas and a prosperous, healthy, and Happy New Year!

    Chris Felton
    President/CEO

    What's New & Who's Who

    Linda Resler, Manager Accounting, is playing Fun Committee quarterback over the next couple months and she is throwing touchdowns left and right spearheading charity drives.

    Congratulations to Fred Blask who was recently promoted to Vice President Risk Strategy & Execution. 

    FUNdraising

    In honor of Veterans Day, Corporate Central partnered with an event called Christmas with the Vets. Corporate Central staff rallied around this great cause and together filled the donation bins with much needed items.

    Did You Know?

    Corporate Central’s innovative technology CUSO, Emergifi, can provide credit unions with technology solutions that streamline business processes, improve organizational workflows and efficiencies, empower employees and drive project deliverables with cloud business applications.

    One of the many areas Emergifi can help digitally transform your credit union, is through the use of Microsoft Office 365. Microsoft Office 365 is a cloud-based service that is designed to help meet your organization’s needs for robust security, reliability, and user productivity. Microsoft Office 365 delivers the power of cloud productivity to businesses of all sizes, helping save time, money, and free up valued resources. Office 365 combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft’s next-generation communications and collaboration services—including Microsoft Exchange Online, Microsoft SharePoint Online, Office Online, and Skype for Business Online—to help users be productive from virtually anywhere through the Internet.

    Credit Unions Connect
    Stories that Exemplify the Movement

    Indiana Members Credit Union Goes Pink
    Indiana Members Credit Union in Indianapolis, IN went pink to support Breast Cancer Awareness Month. They donated $5,841 to Pink Ribbon Connection.

    Royal Credit Union Bakes Yummy Treats
    Royal Credit Union's Apply Valley, MN branch baked up some yummy treats for the Armful of Love program.

    A Great Read
    A White Paper Provided by Microsoft

    Microsoft Big Data Solution
    Today, your company is capturing an unprecedented volume of information – including vast amounts of unstructured data such as files, images, videos, blogs, clickstreams, and geo-spatial data. You may have access to internal and external data and services and need to combine and analyze information from social media sites like Twitter, Facebook, Instagram and LinkedIn.

    Batch processing is not keeping up with this data explosion and doesn’t enable timely decisions. You need it processed in real-time to make actionable results.

    Our Family of CUSOs

    Emergifi is our wholly-owned CUSO providing credit union technology solutions that improve productivity and security, and reduce costs and risk. Given the incredible pace at which technology is changing, credit unions are challenged to do business faster, smarter and more efficiently – or risk getting left behind. As a result, cloud computing is rapidly becoming a primary driver of business transformation, giving credit unions a way to differentiate, disrupt and gain share in the market.

    Our managed, cloud-based approach offloads low value utility services and focuses your resources on high value initiatives. Eliminate the burden of routine information technology (IT) operations and maintenance. With our approach, quickly and efficiently access technologies you need, when you need them. We optimize your credit union information technology operations, so you may focus on your business. Check out our website to learn about our technology product and service offerings, and see the press release highlighting the launch of this innovative technology CUSO.

    Significantly optimize your revenue channels with CU-Save from InterLutions

    What is CU-Save? 

    • CU-Save is here to help credit unions maximize their bottom line performance. Our team will conduct a review of your credit union's vendor contracts at no charge to determine if opportunities for efficiencies, cost reduction or revenue enhancement exist. 

    Why use CU-Save? 

    • "CU-Save helped our credit union negotiate contracts for our plastic cards and we were very happy with the results. They were very professional to work with, little work was required on our part, and they helped find places to improve our bottom line. We will definitely utilize them for future contract negotiations." - N.E.W. Credit Union
    • "I can trust that nothing will fall through the cracks - their track record for following through with the plan, both on time and on the money is unquestionable. Educators CU fully intends to use this solution going forward to review other areas." - Educators Credit Union
    • “Why didn’t we do this years ago?  Why would anyone not find value in this process? They made us look brilliant!” – Michigan Credit Union

    Check out InterLutionsCUSO.com to learn more.

    Like most credit union executives these days, you wear a lot of hats. You're busy beyond busy, and your needs are constantly changing - especially as balance sheets become more complicated and portfolios become more sophisticated. To complicate things further, you may not have the time, tools and training needed to keep risk and opportunity balanced for peak performance.

    But...what if your credit union had an experienced partner that could:

    • Help maximize day-to-day balance sheet performance?
    • Do the never-ending math you don't have time to do?
    • Expertly adjust plans and projections as markets and goals change?
    • Run "what-if" scenarios and strategize for you?
    • Find opportunity on both sides of the balance sheet?
    • Build a balance sheet with muscle, flex and stamina?

    Check out our informational video or learn more at QuantyPhi.com

Upcoming Events

How to Effectively Shop Your Bond & Insurance

Tuesday, February 20, 2018 11:00 AM - 11:45 AM Central Time (CST)

InterLutions, through its inSure - Risk Solutions program, will host a FREE educational webinar about successfully managing your credit union’s bond and insurance plans. Given the challenges credit unions face in this low interest rate environment, the need to examine operating expenses is more important than ever. Join us for this webinar to learn three simple, yet impactful, ideas that any credit union can easily adopt to significantly lower your bond and insurance costs. No cost to attend.

Security Summit

Wednesday, February 21, 2018 8:30 AM - 4:00 PM Central Time (CST)

Protect Your Members. Protect Your Credit Union.
Hacking, skimming, cyberattacks, fraud, embezzlement, these and a host of other security issues are making headlines daily. Members want to know how their credit union is securing their data and credit unions are endeavoring to mitigate risk and keep up on the ever-shifting landscape.

Join The League’s first Security Summit to explore this critical issue and get action steps for your credit union.

Effective ALM Benchmarking

Wednesday, February 21, 2018 12:00 PM - 12:30 PM Central Time (CST)

Information gained from benchmarking allows credit unions to determine how efficient their investment decision-making is relative to the amount of risk they are occurring. Benchmarking is an ongoing process in which credit unions continuously seek the improvement of their balance sheet performance.

Proper ALM benchmarking can assist CEOs, CFOs and other credit union leaders to define the optimal strategy for their credit union. This enables them to identify where the investment decisions lead, lag or remain at par with other portfolio selections. In addition, benchmarking provides the basis by which the credit unions can articulate key investment options, helping to identify what types of securities belong in their portfolios.

Join the QuantyPhi team for a 30-minute educational webinar about the effective use of ALM Benchmarking. No cost to attend.

E Is For Exposure: Appendix E & Controlling Mobile Services Risk

Tuesday, February 27, 2018 1:00 PM - 1:45 PM Central Time (CST)

Financial institutions don’t have complete control of the mobile channel. App developers, mobile network operators, device manufacturers, specialized security firms and other nonfinancial third-party service providers all play a role – making risk management critical.

This workshop will guide you through the FFIEC’s Appendix E: Mobile Financial Services to help you:

  • Recognize the role third-party providers play in mobile financial services
  • Devise strategies to identify, measure and mitigate the risks presented by the mobile channel
  • Discover the role contracts play in mitigating third-party risk
  • Address compliance and reputation risk
  • Understand the importance of the board and management in enterprise-wide risk management

Join us as we delve into Appendix E to find ways to improve management of third-party mobile risks in this workshop.

No cost to attend.

Ramping Up Your Student Loan Program

Tuesday, March 6, 2018 11:00 AM - 11:30 AM Central Time (CST)

This webinar will review the Smart Option Student Loan Referral Program. We will review the program guidelines as well as the best marketing practices for the upcoming peak season. No fee to attend.

Protecting Your ATMs and Cardholders from Criminal Attacks

Wednesday, March 14, 2018 1:00 PM - 2:00 PM Central Time (CST)

It’s Time to Rethink Your ATM Security Strategy!

As security breaches and threats increase in frequency and sophistication, it’s imperative to be aware of how ATM security has changed and reevaluate your current security strategy. Attendees will learn changes, trends and challenges in criminal ATM attack techniques impacting security operations.

  • Examples of different types of ATM fraud including card skimming, deep insert skimmers, periscope skimmers, shimming devices and the different methods criminals use for card entrapment
  • The role newer EMV chip cards play in ATM security
  • How to help your members identify an ATM that may have been tampered with by criminals
  • New technology solutions to combat ATM skimming, shimming and cash traps.

With skimming on the rise, it’s up to you to stay one step ahead of the criminals! Join David Krzic, AVP, ATM Product Manager, Elan Financial Services and Michael Negley, National Account Manager, Cennox to learn more. No cost to attend.

Current ALM Policies and Procedures

Wednesday, March 21, 2018 12:00 PM - 12:30 PM Central Time (CST)

Policies and procedures are a certainty in the financial institution industry. Federally Insured Credit Unions (FICU) are required by the NCUA to develop and incorporate interest rate risk polices in conjunction with their existing procedures. Credit unions that practice the most current policies and procedures gain a competitive advantage in the industry.

Developing IRR policies is not an easy task. It requires all levels of the credit union to be involved. The board of directors, senior level management, and all other employees play a crucial role in executing these policies. Proper policies and procedures will allow your credit union to develop proper risk measurement methods that will capture and identify interest rate risk. The end goal is for your ALM policies and procedures to lead your credit union’s decision making. The challenge is to make sure your decision making is in line with your risk results.

Join the QuantiPhi team for a 30-minute educational webinar about the importance of a Policy Review, and how it can improve your credit union.

No cost to attend.

Our Family of CUSOs

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Corporate Central Credit Union
6262 South Lowell Place, Muskego, WI 53150
Phone: (800) 242-4747 | Fax: (414) 427-3700
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