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    November 2019

    A Note From Chris

    It was nice to see everyone at the Economic Outlook Conference! We greatly appreciate our expert speakers for their time, insights, and advice. We continuously strive to provide quality educational offerings surrounding relevant topics and aim to deliver engaging events. As we plan for 2020, we are focused on new and exciting ways to bring credit union executives together to learn and exchange valuable information that will help credit unions prosper. But first, we have one more in-person event this year as we will be hosting our first ever Digital Marketing Forum November 6-7 in Wisconsin Dells. We look forward to seeing you there!


    Chris's Signature

    Chris Felton

    What’s Trending?

    Is strategy actually driving what your credit union does?

    Is strategy or implementation more important? Yes! That’s a slightly nonsensical way of saying that these two components are so critical and dependent upon each other that both must be successful for your well-crafted plan to become a reality. For that to happen, strategy and implementation must be driven from the same level within the organization.

    Read the Article

    Technology Solutions

    What does Unified Communications as a Service (UCaaS) mean? Should credit unions consider UCaaS as an option for their next phone system upgrade?

    Avaya, one of the largest traditional business communications providers in the world, recently announced it has selected RingCentral as its partner to provide cloud-based solutions to its customers. Avaya long made hardware systems that sit inside of businesses to provide unified phone and video conferencing services, as well as gear for call centers. The company faces growing competition from large rivals such as Microsoft and Amazon Web Services. In recent years, Avaya has struggled to create a competitive cloud-based unified communications solution – an area where RingCentral excels.

    What are unified communications? Unified communications take the host of enterprise communication applications found on users’ desktops and mobile devices and brings them all together. At its best, it provides a consistent, unified interface and experience across multiple devices, no matter which mode of communication a person chooses to use at a time. Unified Communications as a Service (UCaaS) is the future of business communications. UCaaS integrates voice, messaging, and collaboration functions to deliver a complete, integrated business communications solution. By offering an all-in-one solution from a single vendor, unified communications can help keep your credit union’s productivity high, while keeping your total cost of ownership low. Emergifi is partnered with RingCentral and can help you evaluate the best UCaaS option for your small, mid-sized, or large credit union. RingCentral even has a contact center solution for credit unions considering a call-center option. Emergifi can assist credit unions with phone system upgrades while lending expertise to migration to the UCaaS platform.

    Learn More About RingCentral

    Employee Benefit Resources

    Healthcare premium increases have outpaced wage growth.

    Did you know that the average premium for family coverage has increased 22% over the last five years and 54% over the last ten years, significantly more than either workers’ wages or inflation? According to the National Business Group on Health, singles will pay $1,242 this year, on average, while families will pay $6,015, an increase of 71% over the past decade.

    At InterLutions, we are collaborating with credit unions across the country to help lower the ever-growing healthcare cost. As an example, in 2016 we launched a group self-funded insurance model to help credit unions lower cost, reduce risk, and deliver enhanced employee benefits. In Wisconsin, we recently launched our I-Care Association Health Plan (AHP) to give smaller credit unions the ability to band together for better pricing and service. Through collaboration, we have been able to negate the increases referenced above, and more, for the coming 2020 calendar year. That adds up to significant savings which can ultimately be used to help our most valuable asset – credit union employees!

    To learn more about InterLutions’ collaborative employee benefits program and our other value-driven credit union services, please visit our website.

    Contact Us to Learn More

    Financial Services Consulting

    Stay in the know with past, present, and future educational opportunities.

    QuantyPhi strives to provide credit unions with quality educational offerings and resources that are relevant and have your credit union’s best interest in mind. We invite you to join us on the third Wednesday of every month at 2:00 p.m. CT for our 30-minute webinars that touch on a variety of topics to help you optimize your balance sheet. If you miss one, no worries. We record our webinars so simply contact us and we can send you the link. If you have a topic in mind that you would like to learn more about, we would love to hear from you! Please send us your suggestions.

    Did you miss QuantyPhi’s October webinar, “Planning and Following Through: A Success Story?” Ben Wierzba presented a case study where a credit union used the benchmarking process to expose risk and guide the credit union to better performance from the investment portfolio, while managing interest rate risk. Access the recorded webinar here.

    Kevin Chiappetta, CFA, President of QuantyPhi, presented on the economic environment at The Wisconsin Credit Union League’s Director’s Conference on October 25 and at The Wisconsin Credit Union League’s Business Lending Roundtable on October 31. The presentations included discussions on current economic trends, and ways credit union managers can position their credit unions to maximize investment dollars and determine what is in the best interests of their membership.

    On Wednesday, November 20 at 2:00 p.m. CT, QuantyPhi and loan participations partner, LoanStreet, will present a webinar about loan participations basics, the types of loans available, and a look into what kinds of loans are trading in the secondary marketplace. Join us for this 30-minute webinar to learn about the benefits of selling and buying loan pools from other credit unions. Save your spot.

    Explore Other Opportunities Through QuantyPhi

    Did You Know?

    Corporate Central recently made a change to our Letters of Credit (LOC) program.

    Corporate Central’s Letters of Credit (LOC) program now allows for members to pledge deposits at Corporate Central to collateralize the LOC. If members choose to pledge deposits for a LOC, the available credit on their lines with Corporate Central will not be reduced, which allows for important borrowing capacity to remain intact for when it is really needed. Additionally, Corporate Central can offer members the ability to pledge securities held in safekeeping as an alternative to a LOC.

    Learn More About Letters of Credit

    Credit Unions Connect

    Stories that exemplify the movement

    Capital Credit Union helps protect the protectors.

    Capital Credit Union and firefighters

    Capital Credit Union in Green Bay, WI recently visited the Appleton Fire Department who received funds through Capital’s Elevate Communities program to purchase hoods for every firefighter in their department. These hoods go underneath their helmets and help protect firefighters from the cancer-causing agents that would otherwise seep into their skin while they are fighting fires. A prime example of how something seemingly small can make such a huge impact!

    Who doesn’t like pie?

    Heartland Credit Union employees pieing their executive team in the face

    Heartland Credit Union in Madison, WI put together a flag football team to participate in Corporate Central’s Titletown Showdown to benefit Special Olympics Wisconsin. During their fundraising efforts, Heartland’s Executive Team stepped up to help by letting staff members throw pies in their faces! Altogether, the Heartland Cash Counters raised more than $4,300!

    Read More Credit Union Stories

    Our Community

    Empty bowls.

    Corporate Central staff volunteered with Milwaukee Empty Bowls on Sunday, October 13. Milwaukee Empty Bowls is a local, nonprofit organization that creates an annual event bringing together art and charitable giving. Each year, hundreds of professional, amateur, and student artists create and donate one-of-a-kind ceramic bowls. Attendees choose and pay for their own bowl and fill it with soups donated from over 30 area restaurants. All proceeds go directly to local food pantries serving the greater Milwaukee community.

    Learn More About Our Community

    What’s New and Who’s Who

    Kyle Gutierrez has been promoted to Associate Systems Engineer.

    Kyle Gutierrez

    In this new role, Kyle will leverage technology to improve the financial wellness of our members by providing installation, migration, and support services for cloud solutions from Microsoft and other best of breed technologies. He will also provide pre-sales support to identify business and technical requirements and appropriate solutions to address members’ needs. Congratulations, Kyle!

    The legacy of developing new ideas, innovations, and top talent for credit unions continues.

    Mark Volz

    We are proud to announce that our Relationship Development Officer, Mark Volz, has been accepted, along with 22 other credit union leaders, to the 2019 Filene i3 program. The emerging leaders will kick off their two-year development journey to address some of the biggest issues facing the credit union industry at Filene’s annual big.bright.minds. Filene i3 is an innovation accelerator that connects the brightest minds with cutting-edge ideas to help credit unions change their members’ financial lives for the better. The goal of i3 is to strengthen credit unions by casting the innovation net into the world, providing the space, diversity of thought, connections and methodologies that create actionable and forward-thinking change. Way to go, Mark!

    Learn More About Our Team

    Wild Adventures with Leo

    Leo goes to Titletown Showdown.

    Leo with Corporate Central, Shoreline, and Health Care Credit Unions

    On Saturday, October 19, Leo made a trip to Green Bay, WI where credit unions came together to have a little fun competing in a flag football tournament, while raising money for a great cause. The Titletown Showdown event was a collaborative effort between Corporate Central, Special Olympics Wisconsin, and member credit unions. The event was held at the historic City Stadium in Green Bay, where the Green Bay Packers played from 1925 to 1956. Together with sponsors, credit unions raised over $9,500 to benefit Special Olympics Wisconsin.

Upcoming Events

Monday Market Monitor

Monday, January 1, 0001 12:00 AM Central Time (CST) | Conference Call

The Monday Market Monitor is a weekly conference call geared toward credit union investment managers. It will provide up-to-date economic highlights, yield curve analysis, investment product recommendations, and a forecast for the upcoming week.

Everything You Want to Know About Loan Participations (but are afraid to ask)

Wednesday, November 20, 2019 2:00 PM - 2:30 PM Central Time (CST) | Webinar

Join QuantyPhi and our loan participations partner, LoanStreet, for this 30-minute webinar to learn about the benefits of selling and buying loan pools from other credit unions.

Who Owns Risk?

Thursday, November 21, 2019 2:00 PM - 2:45 PM Central Time (CST) | Webinar

Join Corporate Central for this 45-minute webinar where we ask who owns risk at your credit union and how might we better manage that risk overall?

Lost in Space: The Benefits of Automation in Contract Management and E-Signature

Tuesday, December 3, 2019 10:00 AM - 10:45 AM Central Time (CST) | Webinar

Join Corporate Central and Ncontracts for this 45-minute webinar to help you tackle these challenges by addressing the evolution of electronic signatures and documents; how best to utilize e-signature; regulatory compliance for e-signature; contract management and signature workflows; contracts best practices (i.e. drafting, negotiating, finalizing, enacting); gaining control of your fiduciary responsibilities through contracts automation; and managing third-party risk by automating and capturing the data.

ATM Security Awareness and Mitigation Principles

Tuesday, December 10, 2019 10:00 AM - 11:00 AM Central Time (CST) | Webinar

Join Corporate Central and Fiserv for this 60-minute webinar where we will review current and developing options and solutions available to help mitigate these attack vectors.

Culture of Compliance

Thursday, December 12, 2019 2:00 PM - 2:45 PM Central Time (CST) | Webinar

Join Corporate Central for this 45-minute webinar as we examine how compliance fits with culture and how it can help overall.

Credit Union Day at the Ballpark

Sunday, July 26, 2020 11:00 AM - 4:00 PM Central Time (CST) | Miller Park, Milwaukee, WI

Save the date! The Milwaukee Brewers take on the Pirates at 1:10 p.m. CT on Sunday, July 26 at Miller Park. This event will be open to all credit union employees, members, families, and friends.

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Corporate Central Credit Union
6262 South Lowell Place, Muskego, WI 53150
Phone: (800) 242-4747 | Fax: (414) 427-3700
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