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    October 2018

    A Note from Chris

    It was great to see everyone at the Economic Outlook Conference, our annual signature event! Our purpose in bringing credit union executives together to learn and exchange valuable information about the current and upcoming economic environment is to help credit unions prosper. We greatly appreciate our expert speakers for their time, insights, and advice, and we equally appreciate all who attended that shared experiences and knowledge. From the many “hallway” discussions and comments, this year’s conference may have been our best yet. We are already planning for 2019 – mark your calendar to attend Thursday, October 10, 2019 at The Ingleside Hotel in Pewaukee, WI. See you there!  

    Thank you,

    Chris' Signature

    Chris Felton

    Important Email Communications Notice

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    WILD Participants participating in Filene's innovation method in Madison

    On October 16 and 17, Mark Volz, Relationship Development Officer, and Brittany Jordan, Digital Marketing Specialist, joined 14 other Wisconsin credit union innovators at Filene in Madison, WI for two jam-packed days of learning. Participants were immersed in Filene’s innovation methodology and were broken into groups that will present at The Wisconsin Credit Union League’s convention in May 2019.

    What's New & Who's Who

    Kent Tushaus, Senior Software Engineer

    Kent Tushaus

    Our newest hire, Kent, is the epitome of a strategy game. He must focus on skillful thinking to achieve victory. Like most strategy games, software engineering requires decision tree style thinking, and very high situational awareness. That doesn’t stump Kent. He outwits the game each day so that he can enjoy spending his free time with his talented family. 

    Getting to know... Corporate Central's Kent Tushaus

    1. What was your first job? What did you like/dislike about it? My first job was a utility clerk and meat department stocker at Pick ‘n Save. Beyond receiving a paycheck as a teenager, I liked my managers, co-workers, and simply enjoyed working. However, I disliked often having to work on nights and weekends.
    2. What’s something about you that people would be surprised to know? In college, I crashed 13 floors in an elevator and was trapped inside the cab for 20 minutes with 28 of my “closest” friends and lived to tell about it.
    3. What show on Netflix/Hulu did you binge watch embarrassingly fast? “Lost” (10+ years after it was first run) and “The 100” (which is a fantastic show).
    4. What was the first record, tape, or CD that you ever owned? Rush – Spirit of the Radio. It’s still one of my favorites.
    5. What do you like about working at Corporate Central? The wonderful, friendly, helpful people.

    Kay Schlumpf, Digital Information Specialist

    Kay Schlumpf

    Boy did she catch on fast! It’s hard to believe that Kay has been with Corporate Central for over a year! She’s been involved in a wide variety of information technology projects. When Kay isn’t involved with “that techy stuff” her adventures include friends, artsy things, and spending time with her forever fur babies.

    Getting to know... Corporate Central's Kay Schlumpf

    1. What is your favorite childhood memory? One of my favorite family stories was when we were travelling with my Great Aunt Ethel and her gigantic purse. I swear, she could have had the kitchen sink in there, and we kids knew it! I was 4, maybe 5, and we were taking our time admiring the autumn leaves on the way to brunch. I was hungry, so I asked Aunt Ethel if she had any pancakes in her purse. Alas, she did not... but we all still laugh about it to this day!  I also remember watching Westerns on TV with my Dad – he watched for the story and I watched for the horses. We would each pick a favorite horse and talk about how nice it would be to have one.
    2. What was the first concert you ever went to? REM.
    3. What show on Netflix did you binge watch embarrassingly fast? It’s a tie between “Fruits Basket” and “Sword Art Online” (both anime).
    4. What was your favorite Halloween costume you wore as a child? My sister was being uncharacteristically creative and dressed me up as a “Love Boat” reject. I had a Hawaiian shirt, shorts, life preserver, sunglasses, and personalized sailor hat from Six Flags Great America.
    5. What do you like about working at Corporate Central? The people. My co-workers are awesome. I also like knowing that we are helping our members, and truly make a difference in other people’s lives. Some of the stories I hear are so heartwarming! For me, it’s an exciting time to be involved as we digitally transform our work, and hopefully, how we can help our members do the same through Emergifi. The possibilities are infinite!

    Learn More About Our Team

    YP Conference

    Stephanie Schmidt and Brittany Jordan of Corporate Central at the Young Professionals Conference

    Young professionals (YPs) from across the state collaborated at The Wisconsin Credit Union League’s YP Conference in Madison, October 25-27. Attendees listened to two keynote speakers, Melanie Spring, Founder of Brand Confidence, and Dennis McIntee, Change and Effectiveness Consultant at Leadership Development Group. Throughout the event there were networking opportunities, presentations on advocacy, cooperatives, fintech, and outreach initiatives, as well as a history lesson on the credit union movement.


    Young professionals making blankets for Children's Miracle Network

    As part of the YP Conference in Madison, WI, attendees were invited to close out Saturday morning with volunteer initiatives. Of the 60 in attendance, 16 of them went to St. Vincent de Paul to help assist families shop for healthy food options and assist with stocking and sorting. The remaining participants made cards and blankets to donate to the Children’s Miracle Network.

    Learn More About Our Community Involvement

    Did You Know?

    Virtual CIO
    Emergifi offers consulting services as a virtual Chief Information Officer for your credit union. Part of their managed services solution, Emergifi is offering to evaluate your current IT situation, create a technology roadmap with recommendations, and help guide you through that plan’s implementation at a step-by-step pace. If interested, please contact Emergifi.

    “For CONE Credit Union with limited resources, Emergifi was hands down the best option for our credit union,” said Mike Mehlberg, CEO of CONE Credit Union in Neenah, WI. “They are so incredibly relevant to credit unions since they were formed from a credit union and know and understand the uniqueness that our IT needs entail. We could not be happier with the level of service, attention, and performance we have received from Emergifi.”

    Learn More About Emergifi's IT Service Management

    Credit Unions Connect

    Stories that Exemplify the Movement

    Inaugural Give Back Day

    Altra Federal employees gathered for their inaugural give back day

    On October 8, Altra Federal Credit Union in La Crosse, WI held its inaugural Altra Gives Back Day. All Altra offices and member contact center closed as employees participated in a variety of community volunteer activities. Over 275 local employees and over 80 employees nationwide volunteered at more than 30 organizations. Employees taught financial literacy classes, worked in community gardens, assisted at food shelters, aid agencies that help at-risk and special needs children, supported animal shelters, socialized with area seniors, and built homes in their communities.

    Run with the Cops

    Bulls Eye employees participating in Special Olympics' Run with the Cops event

    Bull’s Eye Credit Union in Wisconsin Rapids, WI participated in Special Olympics’ Run with the Cops event. The annual event includes a night run, obstacle course, doughnut eating contest, and interactive vehicle exposition. Registration fees and donations benefit Special Olympics’ athletes.

    Bikes for Boys and Girls

    Heartland employees gathered with bikes they are donating to the Boys and Girls Club

    Heartland Credit Union in Madison, WI donated 13 bikes to the Boys & Girls Club of Dane County (BGCDC). The BGCDC hosts an annual Biking for Bright Futures event that helps to serve over 6,500 kids in their community, equipping them with the tools they need, and enabling them to succeed.

    Read More Credit Union Stories

    A Great Read

    Start with Why: How Great Leaders Inspire Everyone to Take Action
    Why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty from customers and employees alike? Even among the successful, why are so few able to repeat their success over and over? 

    People like Martin Luther King Jr., Steve Jobs, and the Wright Brothers had little in common, but they all started with “why?” They realized that people won't truly buy into a product, service, movement, or idea until they understand the why behind it.  
    “Start with Why” shows that the leaders who have had the greatest influence in the world all think, act, and communicate the same way – and it's the opposite of what everyone else does. Simon Sinek, author of “Start with Why,” calls this powerful idea “The Golden Circle,” and it provides a framework upon which organizations can be built, movements can be led, and people can be inspired...and it all starts with "why?”

    Find it on Amazon

    Our Family of CUSOs

    Emergifi Logo

    SaaS Subscription for Safekeeping Reporting
    Since our inception we are approaching two dozen contracts in the last 12 months helping credit unions manage IT. Emergifi provides a cloud-based approach designed to offload low value utility services and focus credit union resources on high value initiatives. While you can expect our focus to remain on cloud-based solutions, recently, Emergifi provided a Software as a Service (SaaS) subscription for safekeeping reporting. Our programmer, Brian Stefanski, developed the application for Corporate Central Credit Union and it is also used by a $2.5 billion credit union based out of Alabama. Does your credit union have an upcoming technology project? Has your IT staff reached its full capacity? Then don’t hesitate to contact Emergifi. Ask us if we can help your credit union reach its technology goals for 2019.

    Learn More About Software Development

    InterLutions Logo

    Prepare for Lift Off in 3, 2, 1
    We heard your request, we analyzed the data, and we're ready to launch! After exploring a few unique options, InterLutions is rolling out its healthcare and benefit solutions for small and mid-size credit unions. Initial rates have shown savings in the 20-40% range for several groups. In addition to leveraging the collaborative buying power of credit unions, we are also rolling out several enhanced benefit offerings, including:

    • 1-on-1 enrollment concierge
    • Benefit administration system
    • HSA / HRA / FSA admin with debit card
    • Section 125 / POP plan documents
    • Full COBRA services
    • Consolidated billing and eligibility management
    • Ancillary benefit savings and enhancements
    • Benefits app for employees

    If your credit union is interested in receiving quotes or learning more, please contact Jesse Kohl, President of InterLutions.

    Learn More About I-Care

    QuantyPhi Logo

    Strategies You Can Count On
    QuantyPhi progressed with their initiative of providing education to credit unions in October. Danny McIntyre presented in the Wednesday webinar series, demonstrating what a liquid balance sheet may look like. The webinar provided strategies to construct a credit union balance sheet to align with what the State of Wisconsin Department of Financial Institutions and NCUA have been focused on during 2018 exams. 

    QuantyPhi will look further into the use of traditional analytics when looking at bond performance in next month’s webinar, specifically covering price premiums and uneven prepayments on November 21 at 12:00 p.m. CT.

    View Upcoming QuantyPhi Events

Upcoming Events

I-Care: Employee Benefits for Small and Mid-Size Credit Unions

Tuesday, April 23, 2019 1:00 PM - 1:30 PM Central Time (CST) | Webinar

Join InterLutions and Lockton for a 30-minute educational webinar to learn about the unique and collaborative solutions we've built for small and mid-size credit unions.

Is Your Credit Union Using an Expensive, Outdated Phone System?

Wednesday, April 24, 2019 2:00 PM - 2:30 PM Central Time (CST) | Webinar

Discover firsthand how Corporate Central powered by Emergifi leverages Unified Communication as a Service (UCaaS) to improve efficiency, enhance functionality and reduce cost via the future of business communications.

Is Your Credit Union Using an Expensive, Outdated Phone System?

Thursday, April 25, 2019 10:00 AM - 10:30 AM Central Time (CST) | Webinar

Discover firsthand how Corporate Central powered by Emergifi leverages Unified Communication as a Service (UCaaS) to improve efficiency, enhance functionality and reduce cost via the future of business communications.

Introducing ATM Managed Services: The Future of ATM Servicing

Thursday, May 2, 2019 10:00 AM - 10:30 AM Central Time (CST) | Webinar

Join Corporate Central and Fiserv for this 30-minute webinar to learn more about the evolution of ATMs, the increased burden placed on credit unions to manage the risk, daily maintenance, and constant ATM upgrades, and learn about the benefits of collaborating with an industry expert to build an efficient support model for ATM networks.

The Easy Button for Benefits Administration

Tuesday, May 7, 2019 10:00 AM - 10:30 AM Central Time (CST) | Webinar

Join InterLutions for a free 30-minute educational webinar to learn about an easy-to-use benefits administration solution that your HR department and employees will love.

Annual Meeting

Thursday, May 9, 2019, All Day Central Time (CST) | Grand Geneva, Lake Geneva, WI

Our Annual Meeting will be held in conjunction with The League's Annual Convention on May 9, 2019 at the Grand Geneva in Lake Geneva, WI.

I-Care: HR Forum

Wednesday, May 29, 2019, All Day Central Time (CST) | Kansas City, MO

Join Lockton and InterLutions for two days of learning, sharing, and networking with other credit union HR professionals.

Mergers & Acquisitions: The Critical Role of Vendor Management

Tuesday, June 4, 2019 10:00 AM - 10:45 AM Central Time (CST) | Webinar

Join Corporate Central and Ncontracts for this 45-minute webinar to learn how to tackle this herculean task and give you the tools to streamline and standardize your credit union’s existing vendor management workflows to simplify post-merger activities.

I-Care: HR Forum

Thursday, June 13, 2019, All Day Central Time (CST) | Nashville, TN

Join VolCorp, Lockton, and InterLutions for a day of learning, sharing, and networking with other credit union HR professionals.

Credit Union Day at the Ballpark

Sunday, July 14, 2019 1:10 PM - 5:00 PM Central Time (CST) | Miller Park Milwaukee, WI

Corporate Central and The League are hosting a credit union day at the ballpark! The Milwaukee Brewers take on the Giants at 1:10 p.m. CT on Sunday, July 14 at Miller Park. This event is open to all credit union members, families, and friends.

Economic Outlook Conference

Thursday, October 10, 2019, All Day Central Time (CST) | The Ingleside Hotel, Pewaukee, WI

Save the date for our annual Economic Outlook Conference - October 10, 2019.

Town Hall: Madison

Thursday, October 24, 2019 10:00 AM - 1:00 PM Central Time (CST) | Madison, WI

Join Corporate Central and The League for a unique town hall experience.

Digital Marketing Forum

Thursday, November 7, 2019, All Day Central Time (CST) | Kalahari, Wisconsin Dells, WI

Save the date for our brand new Digital Marketing Forum - November 6 and 7, 2019.

Our Family of CUSOs

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Corporate Central Credit Union
6262 South Lowell Place, Muskego, WI 53150
Phone: (800) 242-4747 | Fax: (414) 427-3700
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