Jump to main content

Corporate Central Teams with Fiserv to Deliver ATM Managed Services

MILWAUKEE, Wis. – April 10, 2019 – Corporate Central announced today that it will simplify ATM operations for credit unions by offering ATM Managed Services from Fiserv.

Offering a managed service approach will allow Corporate Central to respond to member needs for more efficient, secure, and profitable ATM programs, enabling credit unions to efficiently enhance one of their most important touchpoints with members. With ATM Managed Services, financial institutions can outsource specific components of their ATM program, or the entire management and operation of the program, streamlining their operations while mitigating risk.

“Our members are challenged to keep their ATM fleets up to date and to provide cardholders with the most advanced functionality, while staying on top of all the regulatory upgrades and compliance requirements associated with ATMs,” said Jesse Kohl, Senior Vice President Corporate Development at Corporate Central. “A managed services approach helps address these challenges, allowing credit unions to provide an optimal ATM user experience for their valued members.”

ATM Managed Services offers a full range of client support and card management and web-based reporting, including managing vault cash, optimizing load amounts and schedules, and managing maintenance providers. Advanced monitoring and forecasting capabilities provided as part of the offering are designed to optimize cash levels, minimizing emergency calls for cash replenishment and freeing excess inventories for more profitable use. First line maintenance services provided as part of the offering proactively maintain ATMs, keeping them in working condition for optimum up-time and fewer second line maintenance calls. Credit union members are also securely plugged into every major local and national card network and card association, ensuring that members receive access to cash when they need it.

“Today’s members expect immediate access to their money – at every ATM location, 24 hours a day – and a positive ATM experience drives loyalty,” said Troy Cullen, Senior Vice President Card Services at Fiserv. “ATM Managed Services from Fiserv benefits both credit union staff and members. Instead of devoting time and resources to bringing ATM fleets into regulatory compliance or dealing with maintenance issues, credit union teams can focus their attention on serving members, who have access to the most up to date ATM capabilities.”

Corporate Central and Fiserv will host an introductory educational webinar on Thursday, May 2, 2019 at 10:00 a.m. CT. The webinar will explore the evolution of ATMs, detailing the increased burden placed on credit unions to manage the risk, daily maintenance, and constant upgrades to their ATMs, and outlining the benefits of collaborating with an industry expert to build an efficient support model for ATM networks. Register here.

About Fiserv
Fiserv, Inc. (NASDAQ: FISV) enables clients worldwide to create and deliver financial services experiences in step with the way people live and work today. For 35 years, Fiserv has been a trusted leader in financial services technology, helping clients achieve best-in-class results by driving quality and innovation in payments, processing services, risk and compliance, customer and channel management, and insights and optimization. Fiserv is a member of the FORTUNE® 500 and has been named among the FORTUNE Magazine World's Most Admired Companies® for six consecutive years, recognized for strength of business model, people management, social responsibility and innovation leadership. Visit fiserv.com and follow on social media for more information and the latest company news.

Our Family of CUSOs

Emergifi Logo Interlutions CUSO Quantify CUSO

Corporate Central Credit Union
6262 South Lowell Place, Muskego, WI 53150
Phone: (800) 242-4747 | Fax: (414) 427-3700
Privacy Policy | Disclosures

Powered by SmartSource Solutions, LLC
Copyright © 2019 | All Rights Reserved