Member Portal
COACH III CAFÉ Remote Support Safekeeping
Did You Know?
You are a target. All the cybercriminals in the world know where you work and what you do.
Cybercriminals know you have access to systems and data from which they could profit significantly. They know what sites and applications you use to communicate and do your job. They know your co-workers, who you report to, and the other businesses in which you interact. They also know it only takes one small misstep to get you to do something for them; click on a link, enter your password, run a program, send a file, maybe even initiate a transaction. The bottom line is that from the moment you login to your laptop, pick up your device, or answer a call, you are a target.
Email continues to be the number one threat to organizations due to its widespread use. Advanced IT controls that stamp external email with colored banners, attachment scanning, and safe links are no match for human nature. Once broad and general email scams have evolved into sophisticated targeted attacks. Email is no longer the primary method of communication; messaging apps, texting, and social media platforms can all be leveraged. Phone calls and faxes are also open to threats and can be directed to any device you use. These attacks are persistent and will continue to increase.
We all live by the “people helping people” philosophy as part of the credit union movement. Sadly, that can leave us vulnerable to these attacks. It is in our nature to serve, to want to help, or react when a request comes our way. These are all great qualities! We need to remember to be vigilant and always have our guard up to spot anything unusual. Some good advice to follow is to wait, contact, and confirm.
If a request gives you even the slightest concern, wait, do not act. There are very few requests that need immediate attention, so before taking any action stop and consider the request. Next, “contact” the source who is making the request. Reach out to that person by calling or stop by their office. If you cannot reach them try a backup contact to see if the request seems valid. Finally, “confirm” any instructions that were provided. Even normal routine activities can be exploited for deceptive purposes.
Information security remains a shared responsibility. We must all keep a heightened awareness for these ongoing threats. We are all targets.
Documents and Forms
Find documents or forms for joining, requests, new services, agreements, etc.
Access to our COACH III Portal. A low-cost, user-friendly, robust solution designed specifically for credit unions. Hundreds of credit unions utilize this system because of its reliability and comprehensive range of products and services, including ACH Receiving, Origination, Business/SEG Origination, International Wires and ACH, and more!
Access to our online transactional system. With this user-friendly and robust system, members can review statements and balances, transfer funds, place cash orders, reconcile business checks, and so much more!
Symantec VIP Client
Member Services Remote Support is a simple and secure remote access tool used by Corporate Central Credit Union. Your Member Service Representative (MSR) may request your permission to use Member Services Remote Support to view or control your computer to assist in resolving any technology issues. When the software is opened on your computer, it will display an ID for your computer. The MSR will request this ID to establish the secure connection which uses 256-bit AES encryption. You will be able to terminate the remote session at any time and can view all actions performed by your MSR during the remote session. After the support session has been completed, the software can be closed and removed from the computer.
Click here to download and install remote support software.
Access to our Security Safekeeping solution. Through our Security Safekeeping program, your credit union has access to convenient, dependable settlement and safekeeping of your investment securities through a partnership with the only credit union owned trust administration provider that clears directly with the Deposit Trust Company (DTC) and the Federal Reserve. Settlement, principal and interest payments are posted directly to your settlement account at Corporate Central.
Your IP address is:
3.229.118.253