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COACH III CAFÉ Remote Support Safekeeping

Did You Know?

Corporate Central introduces enhanced analytics and reporting capabilities for ACH and wire payments.

We are excited to introduce two new payment analytics service enhancements. The new ACH and wire analytics services are delivered through Corporate Central’s suite of payment solutions and provide credit unions with enhanced fraud analysis and automation. The ACH analytics service provides credit unions with access to reports to analyze their ACH transaction information based on criteria determined by their specific needs. ACH analytics reports are provided to credit unions directly from the Federal Reserve Bank via secured email. The wire analytics service provides credit unions with domestic and international wire data through an automated secure daily file. Wire analytics provide important data for credit unions to enhance internal due diligence and wire review evaluation.

For more information about Corporate Central’s ACH and wire analytics services, please contact Member Services at (800) 242-4747.

What’s Trending?

Why credit unions are heading to the cloud in 2021.

The power of the cloud has become popular across industries of all types thanks to its ability to leverage state-of-the-art technology for less money, no upfront hardware costs, and no maintenance. Despite all the benefits, you may be wondering if this technology offers enough benefits – and security – to make the transition worthwhile. The good news is that there has never been a better time for credit unions to embrace the speed and power of the cloud.

Read the Article

Documents and Forms

Find documents or forms for joining, requests, new services, agreements, etc.  

Access to our COACH III Portal. A low-cost, user-friendly, robust solution designed specifically for credit unions. Hundreds of credit unions utilize this system because of its reliability and comprehensive range of products and services, including ACH receiving, origination, business/SEG origination, and international wires.

Access to our online transactional system. With this user-friendly and robust system, members can review statements and balances, transfer funds, place cash orders, and reconcile business checks.

Download Symantec VIP Client

Member services remote support is a simple and secure remote access tool used by Corporate Central. Your Member Service Representative (MSR) may request your permission to use member services remote support to view or control your computer to assist in resolving any technology issues. When the software is opened on your computer, it will display an ID for your computer. The MSR will request this ID to establish the secure connection which uses 256-bit AES encryption. You will be able to terminate the remote session at any time and can view all actions performed by your MSR during the remote session. After the support session has been completed, the software can be closed and removed from the computer.

Download and Install the Remote Support Software

Access to our security safekeeping solution. Through our security safekeeping program, your credit union has access to convenient, dependable settlement and safekeeping of your investment securities through a partnership with the only credit union owned trust administration provider that clears directly with the Deposit Trust Company (DTC) and the Federal Reserve. Settlement, principal and interest payments are posted directly to your settlement account at Corporate Central.

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