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Emergifi Spearheads Business Resiliency at Corporate Central
Are you prepared for a massive failing over of critical systems? Corporate Central is, thanks to Emergifi. During a 2018 Business Continuity Test, Corporate Central marked the first annual test in which staff was not relocated to the Business Recovery site. Instead, employees were instructed to conduct business at home or a remote location. Emergifi replicated a scenario where all critical systems failed over to run in a backup cloud environment. The technology used enabled staff to work anywhere, any time, on any device. Staff used laptops, soft phones, virtual servers, and secure remote access tools to improve resiliency and flexibility. Corporate Central invoked the Business Continuity Plan in place without impacting day-to-day operations or disrupting members. Results of the test were documented using individual checklists completed by staff. The comprehensive test of the Business Continuity Plan was considered a success. If your credit union is evaluating your business continuity plan, is looking to migrate to cloud technology, or is interested in digital transformation, contact Emergifi for more information.

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Documents and Forms - Find documents or forms for joining, requests, new services, agreements, etc.  

Access to our COACH III Portal.  A low-cost, user-friendly, robust solution designed specifically for credit unions.  Hundreds of credit unions utilize this system because of its reliability and comprehensive range of products and services, including ACH Receiving, Origination, Business/SEG Origination, International Wires and ACH, and more!

Access to our online transactional system.  With this user-friendly and robust system, members can review statements and balances, transfer funds, place cash orders, reconcile business checks, and so much more!

Member Services Remote Support is a simple and secure remote access tool used by Corporate Central Credit Union. Your Member Service Representative (MSR) may request your permission to use Member Services Remote Support to view or control your computer to assist in resolving any technology issues. When the software is opened on your computer, it will display an ID for your computer. The MSR will request this ID to establish the secure connection which uses 256-bit AES encryption. You will be able to terminate the remote session at any time and can view all actions performed by your MSR during the remote session.  After the support session has been completed, the software can be closed and removed from the computer.

Click here to download and install remote support software. 

Access to our Security Safekeeping solution. Through our Security Safekeeping program, your credit union has access to convenient, dependable settlement and safekeeping of your investment securities through a partnership with the only credit union owned trust administration provider that clears directly with the Deposit Trust Company (DTC) and the Federal Reserve. Settlement, principal and interest payments are posted directly to your settlement account at Corporate Central.

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Corporate Central Credit Union
6262 South Lowell Place, Muskego, WI 53150
Phone: (800) 242-4747 | Fax: (414) 427-3700
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