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    July 2018

    A Note from Chris

    I hope everyone had a great Independence Day. No matter your political alignment, one cannot help but marvel at this 242-year-old experiment that is the United States of America. What an amazing and free country we live in. I feel lucky and blessed to be part of it, and to be able to celebrate it each year with family and friends. Now, I just can’t believe we’re already into August!

    We’ve put together another fun and informative newsletter this month. Please take a look at some exciting offerings from Corporate Central. I’m especially excited that we are hosting the Titletown Showdown at City Stadium in Green Bay where credit unions can compete in a flag football game, all while raising money for Special Olympics Wisconsin. We participated last year, and it was a blast!

    In this month’s Corporate Connection, you’ll learn some interesting tidbits - including the nickname of our new Accounting Assistant’s first car and the first concert our Member Service Representative, Dawn Freiberger, attended; some inspirational and impactful community outreach events hosted by our credit union members; CUSO updates from our technology, ALM, and healthcare experts; and a recommended great read from a “Rational Optimist.”

    I hope you enjoy it! We look forward to working with you throughout the remainder of 2018.

    Thank you,
    Chris's Signature
    Chris Felton

    Titletown Showdown First Annual Credit Union Challenge

    Titletown Showdown

    Corporate Central and Special Olympics Wisconsin have teamed up to bring you the Titletown Showdown First Annual Credit Union Challenge. We are challenging credit unions to form flag football teams to compete against each other to raise money for the Special Olympics Wisconsin. This one-day event will be held on September 15 at City Stadium in Green Bay, WI, which was the former home turf of the Green Bay Packers from 1925 through 1956. To participate in this 6-on-6 flag football tournament you must be over 18 years of age. The minimal donation is $750 for your team (up to 15 players) to participate in the challenge. Teams raising over $3,000 will receive 15 Lambeau tour tickets. Anyone with or without football experience is encouraged to play. Please join us for this fun challenge and start forming your teams today!

    Learn More

    What's New & Who's Who

    Will Valadez, Accounting Assistant
    Will is no stranger to helping members to be wildly successful. He relocated from Sheboygan, WI to Milwaukee, WI to join Corporate Central’s Accounting team in June. When he isn’t creating member loyalty, he likes getting outside with family and friends for a game of disc golf. It’s something Will says he’s “pretty good at,” though none of us took him up on the challenge. We’ll take his word for it.

    Will Valadez

    Getting to know... Corporate Central's Will Valadez

    1. What did you name your first car? The Spiderman Car.
    2. What’s the worst job you’ve ever had? Pizza delivery driver.
    3. What is your favorite childhood memory? My oldest brother taking me to the Eastern Conference Finals, Bucks vs. 76ers.
    4. What’s the best knock-knock joke you know? Telling someone you have a knock-knock joke but that they have to start it. The reaction after you say “who’s there” is always hilarious.
    5. What does the credit union movement mean to you? To me it’s all about providing financial education to your members and giving them a foundation to build financial strength.

    Dawn Freiburger, Member Services Representative
    You know when it feels right, it's right. That’s how Dawn’s family has grown from one to two dogs. When she saw Bingo, her “Bench Warmer," (a term that animal shelters use for pets that have been there more than one month) at the pound, she knew adopting was the right thing to do. Her fun-loving basset-golden mix is the best $25 she's ever spent! #DontShopAdopt

    Dawn Freiburger

    Getting to know... Corporate Central's Dawn Freiburger

    1. What is your favorite childhood memory? My favorite childhood memory is camping in our Jaco pop-up camper. My sisters and I would bike around the campsite and make new friends. We always had a campfire going too.
    2. What was the first concert you ever went to? My very first concert was by Neil Diamond. I still love his music to this day. My husband, not so much.
    3. What’s the worst haircut you ever had? My worst haircut was when I was in second grade. I remember because my dad cut my hair that time. He cut my bangs crooked and kept trying to straighten them until I had no bangs left, and of course, it was picture day at school the next day.
    4. What was your first record, tape or CD that you ever owned? The first record I owned was by Kansas. I got it as a birthday gift. I think I may even still have it.
    5. Why do you work for a credit union? I like working for a credit union because they are truly for the members and have a friendly atmosphere.

    Learn More


    Infant Loss Box Fundraiser

    Last month, Corporate Central held an infant loss box donation drive for the Aurora West Allis Women’s Pavilion. Overall, we raised over $1,300 and donated 124 blankets, 60 3” bears, 60 7” bears, 32 medium boxes, 32 packs of stickers, 30 books (for siblings dealing with the death), 30 large boxes, 24 bags of decorations and embellishment items, 23 rolls of ribbon, 23 strands of pre-cut ribbon, 20 fabric paints, 16 paint markers, 12 glue sticks, 4 large storage totes, 4 small storage totes, 4 packs of paper, 2 gorilla glues, 2 pairs of scissors, glue dots, and a crafting cabinet.

    Learn More

    Taco Tuesday

    The Wisconsin Credit Union League and Corporate Central employees networking on the patio

    Corporate Central and The League recently came together for an evening of networking, relationship building, and idea sharing. The intent was two-fold. First, an opportunity for The League and Corporate Central staff to enjoy some time together after business hours. Second, to continue our collaborative efforts with industry leaders like The League. Thanks goes out to Brett Thompson and his amazing team for joining us for a Taco Tuesday Fiesta! We had a blast together and look forward to continuing our combined mission of advancing the movement.

    Did You Know?

    Emergifi Spearheads Business Resiliency at Corporate Central
    Are you prepared for a massive failing over of critical systems? Corporate Central is, thanks to Emergifi. During a 2018 business continuity test, Corporate Central marked the first annual test in which staff was not relocated to a business recovery site. Instead, employees were instructed to conduct business at home or a remote location. Emergifi replicated a scenario where all critical systems failed over to run in a backup cloud environment. Technology enabled staff to work anywhere, any time, on any device. Staff used laptops, soft phones, virtual servers, and secure remote access tools to improve resiliency and flexibility. Corporate Central invoked the business continuity plan without impacting day-to-day operations or disrupting members. Results of the test were documented using individual checklists completed by staff. The comprehensive test of the business continuity plan was considered a success. If your credit union is evaluating your business continuity plan, is looking to migrate to cloud technology, or is interested in digital transformation, contact Emergifi for more information.

    Learn More

    Congratulations Nick Haisler

    Nick Haisler

    Congratulations go out to Nick Haisler this month. Nick, Financial Strategist at Corporate Central, passed his FINRA Series 7 and 63 licensing exams. He can now assist you in the marketable securities arena along with SimpliCD and Corporate Certificates.

    Credit Unions Connect

    Shoreline Credit Union Adopt-A-Highway Cleanup

    Leave It Better Than You Found It
    On July 17, Shoreline Credit Union's "Adopt-A-Highway" team once again searched for and picked up garbage on a stretch of Hwy. 147, just north of Two Rivers, WI.

    Co-Op Credit Union Domestic Violence Kits

    Concern for Community
    On July 13, Co-op Credit Union in Black River Falls, WI celebrated their 80th anniversary by kicking off a one-week-long supply drive for domestic violence shelters/organizations in the region: Bolton Refuge House and New Horizons Shelter and Outreach Centers. They also committed to donating $1 (up to $250 for each organization) for each item collected. As a result, Co-op Credit Union is excited to be donating over 520 toiletry, household, clothing, and other items to the shelters, along with a $500 monetary donation.

    DuPage Credit Union Backpack Drive

    DuPage Has Your Back, One Backpack at a Time
    DuPage Credit Union in Naperville, IL hosted its 5th Annual Drive, Drop & Donate event and raised over $3,700 to benefit DuPage County students in need. To date, the credit union has surpassed its goal of $10,000 and has raised $12,368 to purchase supplies and backpacks.

    A Great Read

    The Rational Optimist: How Prosperity Evolves
    Life is getting better — and at an accelerating rate. Food availability, income, and life span are up; disease, child mortality, and violence are down — across the globe. Though the world is far from perfect, necessities and luxuries alike are getting cheaper; population growth is slowing; Africa is following Asia out of poverty; and the Internet, the mobile phone, and container shipping are enriching people’s lives as never before.

    In “The Rational Optimist,” Matt Ridley does more than describe how things are getting better. He explains why. Prosperity comes from everybody working for everybody else. The habit of exchange and specialization (which started more than 100,000 years ago) has created a collective brain that sets human living standards on a rising trend. The mutual dependence, trust, and sharing that result are causes for hope, not despair.

    Acute, refreshing, and revelatory, "The Rational Optimist" will change your way of thinking about the world for the better.

    Find it on Amazon

    Our Family of CUSOs

    Emergifi Logo

    NCUA Pilots New Cybersecurity Assessment at Credit Unions
    On March 1, the NCUA announced its plans to implement a new cybersecurity tool (ACET) to determine the effectiveness of credit union cyber-security programs. The NCUA developed ACET in 2017. It was piloted it in the third quarter. ACET examinations in federally insured credit unions with assets above $1 billion began in December.

    On June 26, Gregg Tushaus, President of Emergifi, and Fred Blask, Vice President Risk Strategy & Execution at Corporate Central, attended the NCUA Corporate Credit Union Cyber Trends Forum at Alloya Corporate Federal Credit Union. During the conference, the NCUA Office of National Examination and Supervisor presented on the metrics necessary for corporate credit union risk assessments.

    Critical controls identified from the risk assessment included: firewall standards compliance and effectiveness ratings; vulnerability management program standards and compliance reports; patch management program standards and compliance reports; phishing attempts identified / prevented / successful; attacks identified / prevented / successful; control weakness tracking and improvement; and lifecycle and IT asset reports. Emergifi is building cyber security tools to meet those metrics for all credit unions to protect member information from cyber-attacks.

    For the remainder of 2018, the NCUA will continue pilot testing for institutions of all sizes including smaller credit unions. The NCUA has indicated the ACET tool and the examination will continue to be refined, and that they will also conduct additional industry training and outreach. The NCUA plans for full implementation of ACET are scheduled for late 2018 and early 2019.

    InterLutions Logo

    Cyber Security Webinar
    InterLutions, Emergifi, and Lockton are teaming up to offer a 45-minute educational webinar on how to better protect your credit union from cyber security attacks. With so many recent and highly publicized security breaches, credit union executives, IT professionals, and risk management teams are recognizing the importance and severity of cyber security, risk, and liability. This webinar will help credit unions understand the variety of cyber-related risks that threaten their organizations, while delivering best practice security measures that can be implemented to protect data. Learn about the exposures created by GLBA, the potential and risk for financial loss, and an explanation of the various types of insurance coverage that can be utilized to transfer this risk. The webinar will be held Thursday, August 16, 2018 from 11:00 a.m. to 11:45 p.m. CT.

    Register Now

    QuantyPhi Logo

    QuantyPhi continued its education initiative this month with a presentation titled “Resist Your Instinct and Make Better Balance Sheet Decisions.” The webinar introduced behavioral economics centered around how we all make decisions. It showed how allowing our instincts to guide us can lead to fast decisions, but not necessarily good ones. In Part II next month, on August 16, we will look at how the process applies to the financial world and help you prepare to make a better decision framework. If you missed Part I let us know and we can get you access to the recording.

    This month, QuantyPhi released a new video on benchmarking. We are here to help you build custom benchmarks that help you know your target, measure your success, and find your appropriate risk position.

    Watch the Video Learn More

Upcoming Events

State Government Affairs Conference

Thursday, January 24, 2019 8:00 AM - 11:30 AM Central Time (CST) | Madison, WI

Join with over 200 of your credit union peers and be an active participant and influencer on issues directly impacting Wisconsin credit unions. This is your opportunity to represent your credit union and members before lawmakers. Let your voice be heard.

Windows 10 Device Refresh – The Cost of Doing Nothing

Thursday, February 7, 2019 10:00 AM - 10:45 AM Central Time (CST) | Webinar

Join Emergifi for a special 45-minute webinar about our device refresh program and moving to Windows 10 BEFORE the end of support of Windows 7 in January 2020.

Loan Participation Basics

Wednesday, February 20, 2019 2:00 PM - 2:30 PM Central Time (CST) | Webinar

Join QuantyPhi for this 30-minute webinar to learn the basic characteristics of loan participations, how they work, the pros and cons, and what different kinds of participations exist.

Trending in 2019: Tipping Points for Banking Breakthroughs

Thursday, February 28, 2019 10:00 AM - 10:30 AM Central Time (CST) | Webinar

Join InterLutions and SRM for this 30-minute webinar to learn about notable trends this year that include more disruption in the payments space, conversational banking, intelligent automation, and the continuing movement to cloud-based systems.

Strategic ALM Conference

Tuesday, March 26, 2019, All Day Central Time (CST) | Corporate Central Credit Union, Muskego, WI

Save the date for our annual Strategic ALM Conference - March 26 and 27, 2019.

Ramping Up Your Student Loan Program

Thursday, April 11, 2019 10:00 AM - 10:45 AM Central Time (CST) | Webinar

Join Corporate Central and Sallie Mae for this 45-minute webinar to learn more about the program guidelines as well as the best marketing practices for the upcoming peak season.

Offer Student Loans to Your Members

Tuesday, April 16, 2019 2:00 PM - 2:45 PM Central Time (CST) | Webinar

Join Corporate Central and Sallie Mae for this 45-minute webinar to learn more about the Smart Option Student Loan Referral Program.

Annual Meeting

Thursday, May 9, 2019, All Day Central Time (CST) | Grand Geneva, Lake Geneva, WI

Save the date for our Annual Meeting - May 9, 2019.

I-Care: HR Forum

Thursday, May 16, 2019, All Day Central Time (CST) | Kansas City, MO

Join Lockton and InterLutions for a day of learning, sharing, and networking with other credit union HR professionals. More details, including registration information, is coming soon.

I-Care: HR Forum

Thursday, May 23, 2019, All Day Central Time (CST) | Nashville, TN

Join Lockton and InterLutions for a day of learning, sharing, and networking with other credit union HR professionals. More details, including registration information, is coming soon.

Credit Union Day at the Ballpark

Sunday, July 14, 2019 1:10 PM - 5:00 PM Central Time (CST) | Miller Park Milwaukee, WI

Save the date for a member event: Credit Union Day at the Ballpark - Sunday, July 14, 2019.

Economic Outlook Conference

Thursday, October 10, 2019, All Day Central Time (CST) | The Ingleside Hotel, Pewaukee, WI

Save the date for our annual Economic Outlook Conference - October 10, 2019.

Digital Marketing Forum

Thursday, November 7, 2019, All Day Central Time (CST) | Kalahari, Wisconsin Dells, WI

Save the date for our brand new Digital Marketing Forum - November 6 and 7, 2019.

Our Family of CUSOs

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Corporate Central Credit Union
6262 South Lowell Place, Muskego, WI 53150
Phone: (800) 242-4747 | Fax: (414) 427-3700
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